Why a small address mistake can create a big shipping problem When a package is delayed or headed somewhere it shouldn’t be, it’s easy to assume something went wrong in transit. Sometimes that’s true. But other times, the issue started much earlier — at checkout. A customer, moving quickly, skips an apartment number, mistypes the… Read More
Shipping Strategy
The new reality of shipping costs
Shipping costs aren’t as predictable as they used to be — here’s how to stay in control For a long time, shipping costs used to follow a rhythm. Carriers announced their annual rate increases, businesses adjusted their budgets and everyone moved forward knowing roughly what to expect for the year ahead. But lately, the… Read More
The insights hiding in your shipping data
From transit times to return rates, here’s how to use your shipping data strategically. Shipping data might not be as alluring as marketing metrics or customer reviews, but it’s one of the most underused tools in an e-commerce business’s toolbox. Every shipment leaves behind a trail of data on delivery times, costs, damages, returns and… Read More
High temps, high stakes: A smarter approach to summer shipping
Summer is great for many reasons — long weekends, lighter inboxes and lingering sunshine. It’s also the season of summer sales, staff vacations and stretched operations. The pace might feel a bit more relaxed, but risks don’t always follow suit. From heat-sensitive goods to supply chain slowdowns, summer brings its own set of challenges. It’s… Read More
The cost of being underinsured
What carrier liability doesn’t cover — and how to fix it. When you hand off a package to your shipping carrier, you may assume it’s covered. And technically, it is — just not as much as you’d think. Most major carriers, including FedEx, UPS and USPS, provide a base level of liability coverage, often… Read More
How to spring clean your shipping strategy
A seasonal refresh for smoother deliveries, fewer surprises and better margins Spring isn’t just for dusting off shelves or organizing that catch-all drawer in your office. It’s also a perfect time to step back and reassess how your shipping strategy is really holding up. Over time, even the most efficient operations start to accumulate clutter… Read More
