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Business Strategy

How to build more predictability into your shipping costs

August 20, 2026

man standing in warehouse with tablet in hand

A practical way to plan for loss, damage, coverage decisions and seasonal shipping risk A shipping budget can look solid on paper and still miss the costs that are hardest to plan for. Most businesses know to account for postage, packaging and carrier charges. Those are the costs that show up clearly and often. But… Read More

Tags: package protection, Shipping costs, Shipping Strategy Posted Under: Business Strategy

Understanding the difference between declared value and third-party shipping insurance

June 9, 2026

Closeup of man attaching shipping label to a package

The shipping protection questions every business should ask before a package is lost or damaged Most businesses ship with the reasonable expectation that every package they send out will arrive on time and in good condition because, most of the time, they do. But when the items being shipped carry meaningful value, businesses also need… Read More

Tags: Loss Prevention, Shipping Strategy Posted Under: Business Strategy

The shipping risk hiding in your checkout

April 28, 2026

Why a small address mistake can create a big shipping problem When a package is delayed or headed somewhere it shouldn’t be, it’s easy to assume something went wrong in transit. Sometimes that’s true. But other times, the issue started much earlier — at checkout. A customer, moving quickly, skips an apartment number, mistypes the… Read More

Tags: Customer experience, Loss Prevention, Shipping Strategy Posted Under: Business Strategy, Risk Management

The bias that blinds us in business

February 10, 2026

Optimism is your superpower — and your blind spot Business is built on belief. Belief in your product. In your people. In your ability to weather setbacks, outrun competitors and figure things out on the fly. That bold optimism is what powers your growth. But unchecked, the same optimism can also cloud your judgement.  … Read More

Tags: Loss Prevention, Risk Management Posted Under: Business Strategy

The holiday rush isn’t over — and neither are your sales opportunities

December 9, 2025

Black Friday and Cyber Monday may be behind us, but online shopping is still going strong. In 2022, nearly half of all holiday spending happened after Cyber Monday. Some shoppers wait on purpose. Others are just getting started. Many still need to find the right gift — or they’ve simply been too busy to shop… Read More

Tags: business growth, Customer experience Posted Under: Business Strategy

The shipping myths haunting peak season

October 28, 2025

Jack-o'-lantern in a box

Five false assumptions that haunt shippers — and how to move past them. Shipping mishaps during peak season aren’t always the result of bad luck; more often, it’s bad assumptions. In a season already haunted by high volume, tight margins and customer pressure, lingering myths and superstitions can quietly drain profits and damage trust. As… Read More

Tags: Customer loyalty, Risk Management Posted Under: Business Strategy

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The use of the "UPS®" and "FedEx®" marks herein are for information purposes only. Parcel Insurance Plan is not affiliated with United Parcel Services of America, Inc. or Federal Express Corporation. Parcel Insurance Plan is doing business as Parcel Insurance Agency in the states of California (license #0D85835). Parcel Insurance Plan is doing business as Parcel Insurance Agency in New York (license #981276).