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News

How to keep your customers happy when fast shipping is no longer sustainable

July 9, 2024

Happy e-commerce customer opening a package

In an age when online shoppers have come to expect ‘next-day delivery’, what happens when fast shipping is no longer sustainable? The e-commerce revolution has fundamentally reshaped consumer expectations, making them prioritize convenience, transparency and lightning-fast delivery. However, as logistics costs rise and supply chain disruptions persist, businesses are increasingly forced to rethink their strategies… Read More

Tags: Customer experience, Customer loyalty, E-commerce trends, Operational efficiency, Shipping solutions, Small business strategies, Sustainable practices, Technology integration Posted Under: Business Strategy, Logistics and Supply Chain

Top five common shipping mistakes and how to avoid them

June 25, 2024

With more consumers embracing ecommerce, shipping has become a critical function of any business that sells and distributes products. But, while packing up products and sending them on their way may seem straightforward enough, the shipping process is fraught with potential issues that can lead to delays, damages and dissatisfied customers. However, many of the… Read More

Tags: Loss Prevention, parcel insurance, Risk Management, shipping, shipping insurance Posted Under: Risk Management, Shipping tips

Understanding quishing and how to protect yourself

June 11, 2024

After gaining renewed prominence during the pandemic, QR codes continue to be a popular and convenient way to quickly store and share information. You’ve likely scanned one of these square barcodes to view a menu at a restaurant or access a coupon. However, the technology’s widespread use has also made it a modern-day Trojan horse… Read More

Tags: cybersecurity, Risk Management Posted Under: industry news, Risk Management

Loss prevention enhanced by careful packing

May 21, 2024

As you know, key to your goods arriving safely is how well you’ve packed them, so we’ve created a checklist of sorts to remind you of best packing tips, particularly when using the U.S. Post Office as your shipper. The Box Choose a box with enough room for cushioning material around the contents. Sturdy paperboard… Read More

Tags: package Posted Under: Shipping tips

What to know when shipping CBD products

April 23, 2024

CBD and CBD-related products are certainly increasing in popularity, so if you’re an eCommerce retailer or other retailer who regularly ships CBD products, it’s important to know the best and safest way to ship these products. There are several reasons for employing safe and compliant practices when shipping CBD and CBD products. Read on to… Read More

Tags: Loss Prevention, package, shipping Posted Under: industry news

Loss prevention: Make sure things go right from the start

March 26, 2024

Boxes lost in a lettuce patch

A lost package isn’t the end of the world. But it’s awfully inconvenient, and if it’s part of a pattern of similar outcomes it may be rather a serious problem. So what can you do to make sure you’re giving every item you ship the best possible chance of reaching its destination? Let’s put it… Read More

Tags: logistics, Loss Prevention Posted Under: Risk Management

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The use of the "UPS®" and "FedEx®" marks herein are for information purposes only. Parcel Insurance Plan is not affiliated with United Parcel Services of America, Inc. or Federal Express Corporation. Parcel Insurance Plan is doing business as Parcel Insurance Agency in the states of California (license #0D85835). Parcel Insurance Plan is doing business as Parcel Insurance Agency in New York (license #981276).